Privacy Policy

MML Plumbing Privacy Policy

Last Updated On 25-Jun-2021 

This Privacy Policy describes the policies of MML Plumbing Ltd, 103 Ribblesdale Avenue, N11 3AW, United Kingdom of Great Britain and Northern Ireland (the), email: info@mmlplumbing.com, phone: 02083550840 on the collection, use and disclosure of your information that we collect when you use our website ( www.mmlplumbing.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. 

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. We, therefore, recommend that you periodically review this page. 

Information We Collect: 

We will collect and process the following personal information about you: 

Your name

Your email address

Your phone number

Your address

Your reviews

How We Use Your Information: 

We will use the information that we collect about you for the following purposes: 

Administration info:

We only store your information internally, to keep your records, to serve you better.

We require the information for the following reasons:

  • Internal record keeping
  • Sending you service emails (estimates, booking confirmation, cancellations etc)
  • Improving our services

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 

Retention Of Your Information: 

We will retain your personal information with us for 90 days to 2 years after the user terminate the account or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc.

How and Where Do We Store Data?

We only keep your personal data for as long as we have your permission to keep it, in order to use it as described.

Changes to This Privacy Policy

MML Plumbing Ltd will occasionally update this Privacy Policy to reflect the company. This policy was last updated in June 2021.

GDPR Data Protection Rights / Your Rights: 

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@mmlplumbing.com. We will respond to your request in accordance with applicable law. 

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

MML Plumbing does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Cookies Etc. 

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy. 

Security: 

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 

Data Protection Officer: 

If you have any queries or concerns about the processing of your information that is available with us, you may email our Office at MML Plumbing Ltd, 103 Ribblesdale Avenue, N11 3AW, email: info@mmlplumbing.com. We will address your concerns in accordance with applicable law.

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