How to install a hive active heating smart thermostat

The Hive Active Heating smart thermostat is a fantastic way to control your heating from anywhere. It works with Amazon Alexa (voice control) and Google Assistant, so you can control it by voice command. If you are trying to figure out how to install a hive active heating smart thermostat in your home, then we show you how.

Room temperature is so important to a home’s well-being and people usually think of the thermostat as just another item that has been fitted useless in the home. It can be difficult for those who first read about the hive active, but this guide will make sure you are armed with the knowledge needed to decide on which heating device will operate best with your system. A new smart control will help your system perform better and you can control the energy efficiency, which will save you money on your heating bills in the long run.

Buy the right smart hive active thermostat for your home

First, you have to choose the right thermostat for your heating system

If you have a hot water cylinder, you have to choose a hive active that can control heating and hot water. Or in other cases, you need to buy a thermostat that can control your combi boiler.

The hot water and heating receiver have 2 buttons (boosting the heating and hot water) the combi boiler has one button (boosting the heating only) on the front of the receiver.

Before you start the work, it is important to turn off the power from the fuse box.


You need to switch off the fuse box so you can work on any electrical device. If you are not confident to do this STOP NOW. You may have to call an electrician or a heating engineer to do the hive active installation.

But here is how: shut off the circuit breaker that powers your heating system before removing any fuses from their slots. Then use a voltage tester to make sure there are no live circuits at L & N.

Installing the hive hub near your router.


It is recommended to fit the hub near your router so it can connect easily without any interference. The adapter will go into one of the slots on the back of the hub, while you can use an Ethernet cable to link from there up to a nearby router or modem.

Start by plugging in and turning on the device, waiting for all four LED lights to turn green before continuing with the installation.

Add a new thermostat to the account through the web interface. You will need this later when you’re ready to set it up (don’t worry if you don’t have one yet).

Go back into settings and configure time zone information, email address, WiFi password and security key, press code for connecting remotely once installed – these are required fields so make sure they’re correct before proceeding as changes cannot be made after installing.

Install the hive receiver


The receiver needs to be fitted where the old programmer was located.

The wireless receiver should be at least three feet away from other electronic devices such as microwaves, garages door openers and smartphones – this is to ensure there’s no interference with wifi signals.

You have to remove your standard room thermostat wiring from the wiring box because the new hive active heating thermostat is wireless and does not need any wiring.

But first, you have to find out which wire you have to remove. Usually, the 2 port valve brown wire joining together with the thermostat call for heating wire (this wire comes from the old thermostat).

The thermostat needs to be installed in the bedroom or hallway and the power will be supplied by 4 AA batteries.

Secure the hive to the wall with the supplied two screws.

It may take up to five minutes for the new hive active to start the set-up; wait patiently before pressing any buttons.

Complete the setup online

Download the app on your phone or tablet, it is compatible with iOS, Windows and Android devices. Log into the same network as your thermostat.

Open the app to complete the installation.

The first time you log in, you will be prompted for a name and password – this should take about two minutes. You can then set up scheduling times for heating or cooling at different periods of the day (start/end).

Here are the steps how to wire the hive active:

wiring a hive thermostat
wiring a hive thermostat

Locate the programer and wiring centre which can be near the hot water cylinder. The programmer can be in the kitchen.

Locate the spur switch for the central heating and turn off the switch and take out the fuse.

The hive active heating receiver goes to the old programer place.

Locate the programmer and loosen the two screws which can be found on the bottom of the old controls.

Test your multimeter first on a non-live supply to confirm it’s working correctly.

Test the Neutral (blue wire) + Live (brown wire) if power going to it, to check if the circuit is safely isolated.

The multimeter black cable goes first to the N (blue wire) and the red cable goes to the L and, your reading needs to be 0 (zero) Volt.

You have to install the hive backplate receiver and change the controls backplate. Just rewire everything from the old programer to the receiver.

Sometimes you found out that the wiring box is a mess and you have to review everything from the start.

Remove the existing thermostat


The old stat needs to be removed from the wall, this should have an L (live) and an N (neutral) wire. These are common and switched live going from the thermostat to the wiring centre.

Remove the wiring coming from the stat to the wiring centre. At the same time, we are finding a common from the stat that’s joining to the switched live of the programer.

To find out you have the same wire, test if have continuity, by joining these two-wire together and the other end. (fusebox are switched off in your home) and the other end. Using a continuity function on the multimeter (buzz mode). If it’s a buzz, have continuity and you found the thermostat cables in the wiring centre.

Now we have to wire the programer call for heat (brown wire) together with the two or three-port valve which controlling your heating zones. This is because we removed the thermostat.

If you have a Y plan instead of looking for a brown wire from a central heating zone valve, the white wire coming from a 3 port zone valve (switched live from the thermostat) needs to be connected with the programmer call for heat.

→ If you think that you need more information or help with the hive active installation, give us a call at 020 8355 0840 and one of our reliable engineers can answer or help with the hive active thermostat installation.

Download the installation guide

Frequently Asked

Is the hive compatible with your Alexa?

Yes, you can use your hive active with your Alexa product. Purchase your hive heating system which is compatible with Alexa.

Can I install the Hive myself?

Yes, you can install the Hive yourself. To install a hive active heating thermostat, you’ll need a drill, multimeter and screwdriver. If you have a little electrical knowledge and follow the instructions provided, your installation should go smoothly.

Does the hive need wiring?

No, the hive is wireless and needs no wiring. The only thing you’ll need to do for installation is screwdrivers and a drill.

But you have to hardwire the receiver which will be connected with your hive active.

How much does it cost to fit a hive?

The cost of the installation varies depending on your location and which option you choose. For example, the price in London will be a 2-hour labour fee.

Can you fit a hive without joining any network?

Yes, you can fit a hive just by itself. But, you have to follow the manual to set up the stand-alone mode after the installation.

Does the hive replace the existing thermostat?

No, you have to remove your old thermostat and install the new hive controls.

Can you manually override the hive?

Yes, you can override the hive active by pressing the heating button on the receiver.

Where is the best place to put a hive?

The best place to put your hive is in the living or dining room, kitchen.

You should not install your Hive near windows this will cause problems with the outside temperature.

Does hive slow down the internet?

Hive active does not slow down the internet.

Can you hardwire the hive active?

Yes, but it’s not necessary to do so. The Wifi and Hive Hub can handle all your data needs for now!

Does the hive thermostat work with any boiler?

Yes, the hive can function with any boiler.

How do you control the hot water with a hive?

You can control the hot water from the hive active on the phone using the application or on the hive settings.

Is hive a monthly subscription?

Hive can offer a monthly subscription, but you don’t have to sign up for it.

You can use the hive without any subscription plan.

Can the hive stat work without a hub?

Yes, the hive can work without the hub.

After the installation, you have to set up the hive in stand-alone mode. But to work with other devices in your home, you need Hive Hub.

The Hive Hub unites all of your smart devices into one unified system.

Do you need help with your smart heating installation?

If you think that still need a professional engineer to install a hive active thermostat on your property, contact us today and we help you with the installation.

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