How to install a hive active heating smart thermostat

boiler-Installation London
boiler installer London

The Hive Active Heating smart thermostat is a fantastic way to control your heating from anywhere. It works with Amazon Alexa (voice control) and Google Assistant, so you can control it by voice command. If you are trying to figure out how to install a hive active thermostat in your smart home, then we show you how.

Room temperature is so important to a home’s well-being and people usually think of the thermostat as just another item that has been fitted useless in the home. It can be difficult for those who first read about the hive active, but this guide will make sure you are armed with the knowledge needed to decide on which heating device will operate best with your system. A new smart control will help your system perform better and you can control the energy efficiency, which will save you money on your heating and energy bills in the long run.

Ready to upgrade to a Hive Active smart thermostat? Experience the convenience and energy efficiency it brings to your home. Our skilled engineers are here to make the installation process seamless for you.

Book an installation appointment with us today and let us handle installing everything from start to finish.

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Upgrade your controls

Looking to upgrade to an innovative Hive Active smart thermostat but feeling daunted by the idea of installation? Our team of experts is here to make the installation process smooth and stress-free for you.

With our top-notch professional installation and services, you can sit back and relax while we take care of everything.

In no time, we’ll have your Hive products up and running, giving you the luxury of a more than comfortable temperature and energy-efficient home.

So why wait any longer? Entrust the installation of the smart home technology and start reaping the benefits of a smart home today!

Buy the right smart hive products for your home

If you need help ask our engineers for advice.

First, you have to choose the right hive products for your smart heating system

If you have a cylinder, you have to choose a hive system that can control heating and hot water. In other cases, you need to buy hive products that can control your combi boiler.

The hot water and heating receiver have 2 buttons (boosting the central heating, and water) the combi boiler has one button (boosting the heating only) on the front of the receiver.

Before you start the work, it is important to turn off the power from the fuse box.


You need to switch off the fuse box so you can work on any electrical device. If you are not confident to do this STOP NOW. You may have to call an electrician or a heating engineer to do the hive product installation.

But here is how: shut off the circuit breaker that powers your heating system before removing any fuses from their slots. Then use a voltage tester to make sure there are no live circuits at L & N.

Installing the hive hub near your router.

It is highly recommended to fit the hub near your router so it can connect easily without any interference. The adapter will go into one of the slots on the back of the hub, while you can use an Ethernet cable to link from there up to a nearby router or modem.

Start by plugging in and turning on the device, waiting for all four LED lights to turn green before continuing with the installation.

Add new hive products to the account through the web interface. You will need this later when you’re ready to get a smart home technology and set them up (don’t worry if you don’t have one yet).

Go back into settings and configure time zone information, email address, WiFi password and security key, and press the code for connecting remotely once installed – these are required fields so make sure they’re correct before proceeding as changes cannot be made after installing.

Install the hive receiver

The receiver needs to be fitted where the old programmer was located.

The wireless receiver should be at least three feet away from other electronic devices such as microwaves, garage door openers and smartphones – this is to ensure there’s no interference with Wi-Fi signals.

You have to remove your standard room stat wiring from the wiring box because the new hive thermostat is wireless and does not need any wiring.

But first, you have to find out which wire you have to remove. Usually, the 2 port valve brown wire joining together with the room stat calls for a heating wire (this wire comes from the old room stat).

The thermostat needs to be installed in the bedroom or hallway and the power will be supplied by 4 AA batteries.

Secure the hive to the wall with the supplied two screws.

It may take up to five minutes for hive products to start the set-up; wait patiently before pressing any buttons.

Complete the setup online

Download the app on your phone or tablet, it is compatible with iOS, Windows and Android devices. Log into the same network as your thermostat.

Open the app to complete the installation.

The first time you log in, you will be prompted for a name and password – this should take about two minutes. You can then set up scheduling times for heating or cooling empty homes at different periods of the day (start/end).

Here are the steps on how to wire the hive products:

wiring a hive thermostat
wiring a hive thermostat

Locate the programmer and wiring centre which can be near the hot water cylinder. The programmer can be in the kitchen.

Locate the spur switch for the whole central heating system turn off the switch and take out the fuse.

The hive thermostat receiver goes to the old programmer’s place.

Locate the programmer and loosen the two screws which can be found on the bottom of the old controls.

Test your multimeter first on a non-live supply to confirm it’s working correctly.

Test the Neutral (blue wire) + Live (brown wire) if power going to it, to check if the circuit is safely isolated.

The multimeter black cable goes first to the N (blue wire) and the red cable goes to the L and, your reading needs to be 0 (zero) Volt.

You have to install the hive backplate receiver and change the control backplate. Just rewire everything from the old programmer to the receiver.

Sometimes you find out that the wiring box is a mess and you have to review everything from the start.

Remove the existing thermostat

The old stat needs to be removed from the wall, this should have an L (live) and an N (neutral) wire. These are common and switched live going from the thermostat to the wall wiring centre.


Remove the wiring coming from the stat to the wiring centre. At the same time, we are finding a commonality from the stat that’s joining to the switched live of the programmer.

To find out you have the same wire, test if it has continuity, by joining these two wires together and the other end. (fusebox is switched off in the heat of your home) and the other end. Using a continuity function on the multimeter (buzz mode). If it’s a buzz, have continuity and you found the thermostat cables in the wiring centre.

Now we have to wire the programmer calls for heat (brown wire) together with the two or three-port valve switch which controls your home heating in zones. This is because we removed the thermostat.

If you have a Y plan instead of looking for a brown wire from a central heating zone valve, the white wire coming from a 3 port zone valve (switched live from the thermostat) needs to be connected with the programmer call for heat.

→ If you think that you need more information or help with the hive nest learning thermostat active installation, give us a call at 020 8355 0840 and one of our reliable can answer or help with the hive active nest learning thermostat and installation.

Now that you are aware of the process involved in installing the Hive Active Heating smart thermostat, it’s high time to take action and modernize your home. With the perks of a more intelligent and energy-efficient dwelling, you can cut down on expenses and reduce your carbon footprint, thereby contributing to a greener planet. Don’t hesitate any further, get your hands on the Hive thermostat right away, and with our user-friendly guide, setting it up will be a breeze.

Transform Your Home with Expert Hive Thermostat Installation Services

At MML Plumbing, we understand the importance of a seamlessly functioning heating system in your home. That’s why we offer comprehensive services tailored to meet your specific needs, whether it’s installing a Hive Active Heating smart thermostat or optimizing your existing heating setup for maximum efficiency.

Our team of experienced engineers specializes in Hive thermostat installation and is well-versed in the intricacies of Hive heating systems. From wiring the Hive receiver to configuring the smartphone app for remote control, we handle every step of the installation process with precision and care.

With our expertise, you can rest assured that your home heating system will be in good hands. We prioritize customer satisfaction and strive to exceed your expectations with every installation job. Whether you have a combi boiler or a central heating system, we have the knowledge and skills to ensure a smooth and successful installation process.

In addition to Hive thermostat installation, we also offer a range of other services to enhance the comfort and energy efficiency of your home. From conducting firmware updates to optimizing the placement of light bulbs for maximum energy savings, we go above and beyond to provide comprehensive solutions tailored to your needs.

Contact us today to learn more about our Hive thermostat installation services and take the first step toward a smarter, more energy-efficient home. Let us handle the installation process while you sit back and enjoy the peace of mind that comes with knowing your heating system is in good hands. Together, we’ll create a home that’s not only comfortable and convenient but also environmentally friendly and energy-efficient.

Frequently Asked Questions

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